9 + years of development, implementation, and maintenance experience in the IT industry with 6+ years of
experience in the Salesforce.com CRM Platform as Developer/CRM Consultant and 3+ years of
experience as SAP SD Consultant.
ï‚· Worked in all stages of Software Development Life Cycle (SDLC), Requirement Gathering, Design,
Development, Testing, Implementation, and Support.
ï‚· Have experience in 3 full life cycle implementations in salesforce.com.
ï‚· Extensive experience in developing Apex Classes, Triggers, Controllers, Visual Force pages force.com
implementation, reports development, SOQL, SOSL and data loading experience.
ï‚· Experience in Data migration using Import Wizard, Cast Iron, Informatica, Jitterbit Data Loader and Apex
Data Loader.
ï‚· Extensive experience in designing of custom objects, custom fields, Pick list, custom Tabs, custom reports,
report folders, report extractions to various formats, Snapshots, and Dashboards per application
requirements.
ï‚· Experience in integration with salesforce with other Enterprise systems (CTI Integration, Big Machines,
salesforce, SAP ERP and Java).
ï‚· Expertise in developing UI Components using Visual Force Pages/components, Apex Controllers HTML,
DHTML, Java Script, JQuery, AJAX, S-Controls, and CSS.
ï‚· Experience in working with Agile/Scrum environment, Iterative, Waterfall software development
methodologies.
ï‚· Having excellent analytical/problem solving skills with enthusiasm to learn new technologies.
ï‚· Extensive Experience in conducting business requirement & prototyping workshops with Business users
to support tailoring of Salesforce.com applications
 Provided 24 X 7 and 365 days’ support for Business-Critical Applications.
ï‚· Experience with IDE tools and Editors: Eclipse, Jitterbit Studio, Force.com Eclipse IDE Plug-in, Visual Web
Developer 2010, and Notepad++ for writing business logic in Apex programming language.
ï‚· Experience in Data Analysis involving Data Cleansing, Data Conversions, Data transformation, Data
Quality Analysis, Data Relationships, Source Systems Analysis, and Reporting Analysis.
ï‚· Experience gap analysis capabilities involving determining, documenting, and approving the variance
between business requirements and current capabilities.
ï‚· 3+ years of Data Integration between various systems, sources, and databases. Experience in
implementation of ETL methodology in Data Extraction, Transformation and Loading using SSIS. Proficient
in business intelligence concepts, design principles, and software architecture.
ï‚· Experience in Territory Management, Security and Object Sharing rules at object, field, and record level
for different users at different levels of organization. Also, created various Roles, Profiles and configured
the permissions based on the organizational hierarchy.
ï‚· Expertise in Back end programming in Apex, Triggers, Web services, Batch Apex in Sales force.
Experience in managing multiple projects and worked on tight deadlines.
ï‚· Having good communication and inter-personal skills, accustomed to working in both large and small
team environments.
ï‚· Worked with Marketing Automation Tool in Exact Target/Marketo, set up Execute cross-channel, data-
driven campaigns, email, mobile push, SMS, marketing automation to nurture lead Management and
score based on engagement.
ï‚· Provided ongoing salesforce.com maintenance and administration services including periodic data
cleansing, custom objects, workflows.
ï‚· Worked on creating Use Cases, Test Scripts, and Test Procedures as per the business requirements.
ï‚· Proven record of accomplishment of producing high quality software against plans and schedules that are
being met consistently.
ï‚· Very good Salesforce.com integration experience, including between different business systems as well as
working with integration tools.